Please Read Before You Book Appointment

By booking an appointment with Genesis Lash & Brow, you agree to the following:

 NO MASCARA should be on your natural lashes when you arrive to your appointment. If mascara removal is required, a $4 fee will be applied towards your balance due. 


Eyelash Extensions refills are required every 2 to 2.5 weeks.  


If removal of lash extensions is required, please reach out to Genesis Lash & Brow for removal ONLY.  


WE DO NOT ACCEPT RESPONSIBILITY FOR LASH REMOVAL BY OTHER TECHNICIANS THAT HAS CAUSED LASH DAMAGE OR LASH LOSS. 


Booking deposits are non-refundable, but you may reschedule your appointment if necessary.

PROPER REFILL TIMING

PROPER REFILL

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  • Lash Extension growth has occurred and/or up to 50% of the lash extensions have fallen. 

FULL SET REQUIRED

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  • Only  a few lashes are still present and/or all lashes have completely grown out more than 3 mm from the root.