NO MASCARA should be on your natural lashes when you arrive to your appointment. If mascara removal is required, a $4 fee will be applied towards your balance due.
Eyelash Extensions refills are required every 2 to 2.5 weeks.
If removal of lash extensions is required, please reach out to Genesis Lash & Brow for removal ONLY.
WE DO NOT ACCEPT RESPONSIBILITY FOR LASH REMOVAL BY OTHER TECHNICIANS THAT HAS CAUSED LASH DAMAGE OR LASH LOSS.
Booking deposits are non-refundable, but you may reschedule your appointment if necessary.